Ongoing care for a multi-location clinic groupDemo
A management retainer covering updates, backups, monitoring and the steady stream of small fixes a busy site generates.
- Client
- Harbour Health Group
- Industry
- Healthcare
- Country
- Australia
- Services
- Website management, SEO services
The challenge
Appointment forms had been failing silently for weeks before anyone noticed, and nobody could confirm when the site was last backed up.
The strategy
Establish a baseline, put a staging site in place, and monitor the things that actually cost money when they break — forms, uptime and page speed.
The execution
Staging environment, tested update cycles, off-site backups with periodic restore checks, form delivery monitoring with alerts, and a monthly report covering what changed and what needs a decision.
What changed
- Form submissions monitored, so a failure is caught in minutes
- Updates tested on staging before reaching the live site
- Off-site backups with restores verified rather than assumed
- One accountable owner for the site's technical health
The monthly report is short and it tells us exactly what we need to decide. That is all we wanted.
More work
Rebuilding organic visibility for a specialist retailerDemo
A category-led SEO and content programme for an online retailer whose rankings collapsed after a platform migration.
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A marketing site rebuild for a B2B software companyDemo
A custom WordPress build replacing a page-builder site that had become slow to load and impossible to edit.
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